I am attempting log on and use the app with a subscription but each time I uninstall an...

GetHuman816403's customer service issue with Tidal from June 2018

Help with my Tidal issue
I am attempting log on and use the app with a subscription but each time I uninstall and reinstall the app it automatically logs in and will not allow me to log out. It also has not upgraded itself to the paid subscription.
I trust that Tidal will make this right and come up with a resolution that is fair.
Help with my Tidal issue
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Tidal

Customer service issue
Reported by GetHuman816403
Jun 24th, 2018 - 2 mons ago
I have an issue with Tidal too
Fixed
Seen by 7 customers so far
Similar issue to 528 others
0 customers following this
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Timeline
GetHuman816403 started working on this issue
Jun 24th 9:02pm
GetHuman816403 indicated the issue is not fixed yet.
Jun 25th 11:50am
GetHuman816403 indicated the issue is not fixed yet.
Jun 25th 11:51am
GetHuman816403 indicated the issue is not fixed yet.
Jun 25th 11:52am
GetHuman816403 indicated the issue is not fixed yet.
Jun 29th 1:04pm
GetHuman816403 indicated the issue is not fixed yet.
Jun 29th 1:04pm