I have a Sprint subscription for Tidal. When i first signed up, I don’t think i entered...

GetHuman707059's customer service issue with Tidal from May 2018

8 views
 | 
577 similar
 | 
1 following
Help with my Tidal issue
First: share to improve GetHuman707059's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman707059 may need:
Name, Email address, and Billing address
GetHuman707059's next move: go to the Tidal help center.
Tidal doesn't have a customer phone number that is answered by an agent. Instead, GetHuman707059 will want to follow the link below to head to their help center. We will check on GetHuman707059 later to make sure it's all set or try to help escalate.
The issue in GetHuman707059's own words
I have a Sprint subscription for Tidal. When i first signed up, I don’t think i entered a username ( i don’t fully remember ) . I also don’t remember my password. But the good thing is, the account is still logged on into my phone. But if i log out, i wouldn’t have the account anymore. I want to log in onto other phones and my laptop but i don’t know the username or password.
GetHuman707059 did not yet indicate what Tidal should do to make this right.
I have an issue with Tidal too
How GetHuman707059 fixed the problem
We are waiting for GetHuman707059 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tidal's attention and get better help faster. Tap below to get started.
Having Tidal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tidal email you?
This email address isn't valid
Follow this issue
See how GetHuman707059 fixes it.
This email address isn't valid

Tidal

Customer service issue
Reported by GetHuman707059
May 22nd, 2018 - 4 mons ago
I have an issue with Tidal too
Not resolved
Seen by 8 customers so far
Similar issue to 577 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman707059 started working on this issue
May 22nd 7:12am