Can't restart my subscription even though I updated my credit card number

GetHuman-lougizza's customer service issue with Tidal from June 2018

Help with my Tidal issue
The problem I ran into: Can't restart my subscription even though I updated my credit card number
I trust that Tidal will make this right and come up with a resolution that is fair.
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Tidal

Customer service issue
Reported by GetHuman-lougizza
Jun 3rd, 2018 - 21d ago
I have an issue with Tidal too
Fixed
Seen by 3 customers so far
Similar issue to 150 others
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Timeline
GetHuman-lougizza started working on this issue
Jun 3rd 8:11pm
GetHuman-lougizza indicated the issue is not fixed yet.
Jun 4th 11:34pm