It says no connection,but my WiFi is working. - Listen to music - I'm really trying to...

GetHuman-ahootsel's complaint issue with Tidal from April 2018

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Help with my Tidal issue
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Name, Email address, and Billing address
GetHuman-ahootsel's next move: go to the Tidal help center.
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The issue and preferred resolution, in GetHuman-ahootsel's own words:
Listen to music ... It says no connection,but my WiFi is working.
I'm really trying to listen to music right now
Fix my account
Help with my Tidal issue
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Tidal

I was trying to use the Tidal app.
complaint issue
Reported by GetHuman-ahootsel
Apr 21st, 2018 - 3 mons ago
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Seen by 17 customers so far
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Timeline
GetHuman-ahootsel started working on this issue
Apr 21st 5:19pm