Ticketmaster Customer Service Issues

I accidentally purchased tickets through Viagogo for an event at the AO Arena on Thursday that have Ticketmaster O2 priority labels. After reaching out to Viagogo, they assured me the tickets are valid. Despite this, being in our 70's, my partner and I have concerns about their authenticity. Could someone please confirm if Section BL E tickets are legitimate for the AO Arena? The numbers under the QR code are [redacted][redacted]6. Thank you.

Subject: Issue with Reselling Wheelchair Ticket for Brad Paisley Show Hello, I wanted to bring to your attention that I have listed my wheelchair ticket along with a complimentary companion ticket for the Brad Paisley show in July on your site for resale. I am unsure if a non-disabled person can purchase this ticket since the listing seems to only offer a single ticket. Shouldn't the resale ticket be categorized under accessible concessions as a wheelchair plus free companion ticket to secure two seat spaces? Your prompt clarification on this matter would be greatly appreciated. Thank you, Tom Subject: Follow-Up on Reselling Wheelchair Ticket for Brad Paisley Show Greetings, I previously contacted you regarding the resale of my wheelchair ticket for the Brad Paisley show along with a complimentary companion ticket. I received a generic response that didn't address my specific concerns. Could someone please review my inquiry personally or provide me with a contact to escalate this matter to a supervisor? Thank you in advance for your attention to this issue. Sincerely, Tom Subject: Urgent Assistance Needed for Brad Paisley Show Ticket Resale Hello, I recently received a reply stating that further listings for the Brad Paisley show are no longer accepted due to the event being soon. However, the event is still 8 months away, and I am only receiving automated responses. I kindly request for someone to investigate my concerns and advise me on resolving this matter promptly. Thank you, Tom

Order Number: 3[redacted]-8[redacted]-4. My name is Gary Iscoe. I understand the policy states no refunds for the Trans Siberian Orchestra event on December 17 at FLA Live Arena. However, an error occurred with my order that I believe justifies an exception. If a refund is not possible, I would appreciate a credit for the $[redacted] ticket cost. When purchasing, I selected four tickets for the same row, but only received one due to a system issue. This forced me to buy additional tickets in a different row, leaving me one ticket short for my group. I had to spend extra money and now have to bring one less person to the show. I respectfully request a refund under these circumstances, but if not feasible, I am willing to accept a credit for a future purchase. Thank you.

I would appreciate it if someone could confirm my ticket purchase and explain how I can receive them. I reside in Granbury and don't wish to make the trip to Dallas to attend the Trump event if my tickets are not ready. Could you send my tickets via FedEx? This is my first time buying tickets this way on my iPhone, and I would feel more at ease having the physical tickets in my possession. I have been unable to reach anyone by phone, and it's frustrating. I hope for a prompt response as I am starting to get rather frustrated. After spending so much on tickets, I expect better service. Kindly confirm my tickets and provide details on how I can obtain them. Thank you.

We bought tickets to see Clint Black at Findlay Toyota Center in Prescott, Arizona, on December 19th at 8 pm. Unfortunately, we lost the confirmation number and did not receive the tickets by email. We believe the confirmation number may be VN/VET69. The tickets were paid for through my bank account. They are for Section [redacted], seats 15 and 16, Row J. Can you assist us by arranging for them to be available at will call or sent to us? The tickets were purchased by Alyn Storm.

I purchased tickets for a July concert and have not received them or any updates. I was advised to use the axs.com app, but logging in with my ticketmaster information yielded no results. I contacted axs customer support, but they stated ticketmaster did not send the tickets. I now request an immediate refund as the concert is soon, and I am frustrated with the lack of assistance from ticketmaster. Their support has been inadequate, and I cannot wait any longer for a resolution.

I am experiencing issues with Ticketmaster forcing me to change my password, resulting in not being able to purchase tickets for the Allison Krauss and Robert Plant show at SPAC. When logging in with my old password, I am prompted to wait for a code, which expires quickly. Initially, the code I received was delayed, making it unusable. Subsequent attempts have not yielded any codes. I am frustrated with the system's inefficiency and concerned about seat availability once the issue is resolved. Ticketmaster should address these problems promptly. Thank you.

I purchased tickets and attempted to add them to my account via email. I was informed about a typo in my email address, but my follow-up responses have not received any replies. My email address is [redacted]. I mistakenly entered an incorrect character in the email address when purchasing the tickets, and I would like to update this information as the concert date has been changed to March 15. I am willing to pay to receive physical tickets.

I purchased tickets through Ticketmaster in July [redacted] for a concert on December 18. Despite following the instructions to sign up on axs.com using the same information, I have not received any tickets. The concert for "Machine Gun Kelly" does not even show up on axs.com. After contacting axs.com customer support, they mentioned that they have not received the transferred tickets from Ticketmaster yet. I am frustrated with this situation as I paid almost $[redacted] and have not received anything. I am requesting a refund promptly as I have not received the tickets as promised.

I purchased tickets for a concert this weekend through Ticketmaster. However, when creating my Ticketmaster account, I mistakenly entered the wrong email address. As a result, I cannot access my tickets on my phone or transfer them, as they are tied to the incorrect email. I am seeking assistance in updating the email associated with my Ticketmaster account or having the tickets sent directly to my phone. Unfortunately, my attempts to resolve this issue via email have been unsuccessful thus far.

Hello, I recently bought two tickets for the Omid Djalili show at the Eventim Apollo on December 18th. I'm concerned they might be fake and have been advised to check with Ticketmaster. The tickets are under the name Tony McGowen for row Z, seats 41 & 42 in Circle Block 4. I'd appreciate it if you could help confirm the authenticity of these tickets. Thank you.

I had tickets for the MJ the Musical but asked for a refund due to health issues. My daughter and I cherish special experiences like this. After consulting with my oncologist, Dr. Allyson Ocean, she advised I could attend if careful. I noticed tickets are still available, and I still have mine. Could I please have them reinstated? It would mean so much to us and create a lasting holiday memory for my daughter. I am willing to pay any additional costs if necessary. I can provide pictures of the tickets and any required information. Thank you from the bottom of my heart. Sincerely, Marcia S. [redacted] [redacted]

I purchased two tickets through the Ticketmaster app. Upon arrival, the code was not visible. I was directed to the box office at Dolby Live Park MGM, where they couldn't assist and advised purchasing new tickets. After buying additional tickets and attending the concert, I received an email apologizing for my order not going through. Now, I have two transactions on my Credit Card - one from Ticketmaster for $[redacted].17 and another from Dolby Live Park MGM for $[redacted].82. I am requesting a refund of $[redacted].17 back to my card.

I have a ticket for Ball and Boe at the O2 this Sunday, with Order No. 12-[redacted]/UK1. The tickets were sent through the O2 app. Unfortunately, I've changed my email since I made the booking and now can't access the tickets. I've tried both my old and new email addresses but the tickets aren't there. Other future event tickets are showing up, so it seems to be just the one for this Sunday that's missing. The email I used to book the ticket is [redacted]

I purchased tickets today, December 15, [redacted], on the official Ticketmaster website. I completed the payment and downloaded the mobile app. However, when accessing my tickets through the app, it indicates that I have no tickets. Despite being charged on my credit card, I am unable to view any details. I have attempted to contact customer service without success due to high call volumes. The tickets are for Mercy Me on March 5, [redacted], in Bossier City, Louisiana. I have not received a confirmation email either. Please assist me in locating my tickets. Email: [redacted] Thank you, Gina

I accidentally logged out of my Ticketmaster account using the email [redacted] Now, I am unable to sign back in to access my tickets because a different email, [redacted], keeps appearing. Could you please reset my email back to [redacted] so that I can locate my tickets? I bought 3 tickets for the Trans-Siberian Orchestra show on December 29th at the PPG Paints Center in Pittsburgh for the 3 o'clock show. Your assistance in helping me find my tickets would be greatly appreciated. Thank you for your help. - Donna

I've been encountering an issue when trying to buy tickets for the Canucks game on December 27th. Every time I try to purchase them, I receive an error message saying "it's not you, it's us," and then get redirected back to the event page. This problem has been ongoing for weeks. I attempted again today, clicking on the green box to buy tickets, but I still face the same error. I have already selected the specific seats and row that I want, and I'm concerned about losing them as this is a Christmas gift. I'm unsure how to proceed and would appreciate assistance in completing the purchase promptly. - HJ

Hello, I purchased two tickets to see "Mamma Mia" tonight at 7:30 pm. Unfortunately, during the payment process, I received an error message indicating that the server/page couldn't be found, and I did not receive a confirmation email. As a result, I attempted the booking again and successfully made the reservation. Subsequently, I received both booking confirmation emails and noticed that both payments were processed. I have been attempting to contact Ticketmaster numerous times through various channels without success. I am seeking a refund as this issue occurred due to the website's error.

Subject: Unpleasant Experience with Flipkart To Whom It May Concern, I would like to bring to your attention an unfortunate incident I experienced with Flipkart. I ordered a pair of Adidas shoes on the 4th of this month using your platform, and the delivery was made on the 6th. However, upon receiving the shoes, I noticed they did not match the ones shown on the website. I immediately initiated a return request, which was approved after submitting the necessary pictures. When the delivery boy came to collect the item, he claimed the package was damaged and could not be returned. After multiple failed attempts, he eventually took the shoes but later informed me that a refund would not be issued as he alleged that the product did not match the pictures I provided. Despite my efforts to resolve the matter by initiating a complaint, the situation remains unresolved. I am extremely disappointed by the mistreatment I have received and the lack of professionalism displayed by your staff in Ayodhya. I urge the company to expedite the refund process and ensure that such incidents do not recur. I hope for a prompt resolution to this matter to maintain a positive image of your company moving forward. Thank you for your attention to this matter. Sincerely, Rohit from Ayodhya

Subject: Urgent Complaint regarding Defective Shoe Purchase Respected Sir, I would like to bring to your attention that I, Rohit residing in Ramkot Mohalla, Ayodhya, had ordered a pair of Adidas shoes through your Flipkart card on the 4th. The delivery was made on the 6th, but the shoe I received did not match the one shown on the website. I immediately lodged a complaint and requested for a return the same day. Following the instructions provided, I submitted images for approval, which was granted. The delivery boy came to collect the item, but mentioned that the package was not opened and refused to take it back. After several failed attempts, I finally returned the shoes and paid Rs. [redacted] in cash. However, after another complaint, I was informed that the refund will be processed by the 20th. Subsequently, the delivery person called requesting online payment, but I had already paid in cash. I am deeply disheartened by the mistreatment I have faced and request a prompt resolution. I hope for a quick response to restore both of our reputations. Thank you for your immediate attention to this matter. Sincerely, Rohit