e-tickets not appearing in ticketmaster app but they are appearing on website

GetHuman6575380's customer service issue with Ticketmaster from September 2021

Help with my Ticketmaster issue
The issue in GetHuman6575380's own words
The problem: e-tickets not appearing in ticketmaster app but they are appearing on website

GetHuman6575380 did not yet indicate what Ticketmaster should do to make this right.

How GetHuman6575380 fixed the problem

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Ticketmaster

Customer service issue
Reported by GetHuman6575380
Sep 8th, 2021 - 3 months ago
Fixed
Seen by 2 customers so far
Similar issue to 6575 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)

Timeline

GetHuman6575380 started working on this issue
Sep 8th 11:47pm
GetHuman6575380 confirmed the issue is fixed. Hooray!
Sep 11th 4:01am

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