I purchased * tickets to a show tonight in Nashville through ticketmaster. I was gettin...

GetHuman6503567's customer service issue with Ticketmaster from August 2021

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Before contacting them, items GetHuman6503567 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman6503567's own words
I purchased * tickets to a show tonight in Nashville through ticketmaster. I was getting ready to leave for the show and the ACM sent me an email stating their safety checklist which included a negative COVID-** test which I knew nothing about. How do I get a refund?

GetHuman6503567 did not yet indicate what Ticketmaster should do to make this right.

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Ticketmaster

Customer service issue
Reported by GetHuman6503567
Aug 24th, 2021 - 5 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 5734 others
0 customers following this

Timeline

GetHuman6503567 started working on this issue
Aug 24th, 2021 11:49pm
GetHuman6503567 confirmed the issue is fixed. Hooray!
Aug 24th, 2021 11:51pm
GetHuman6503567 indicated the issue is not fixed yet.
Aug 24th, 2021 11:52pm

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