I purchased TicketMaster concert tickets for a **** concert that has been rescheduled...

GetHuman-jylshule's customer service issue with Ticketmaster from May 2021

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Help with my Ticketmaster issue
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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman-jylshule's own words
I purchased TicketMaster concert tickets for a **** concert that has been rescheduled * times and is now in October ****. My problem is that since I purchased the tickets through my university email account, I have retired and can no longer access that email account. I logged into my TicketMaster account, but I can't access the code that would be sent to my old email address so I can update. I have over a $**** in tickets, what can I do?*Thank you,*Jyl Shuler

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Ticketmaster

Customer service issue
Reported by GetHuman-jylshule
May 13th, 2021 - 4 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 2490 others
0 customers following this

Timeline

GetHuman-jylshule started working on this issue
May 13th 10:12pm