I bought Garth Brooks tickets in December of ****. The show is now September ****. I...

GetHuman5889775's Missing Tickets issue with Ticketmaster from March 2021

Help with my Ticketmaster issue
First: share to improve GetHuman5889775's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5889775 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman5889775's own words
I bought Garth Brooks tickets in December of ****. The show is now September ****. I have my confirmation email, but when I created an account so I could access them, it shows I don't have any. I used the same email address when I bought them as when I set up the account. My confirmation number is * **-******CH*. Name is Connie Sullivan. Email address is *****@***.com. I tried calling the phone number but they aren't doing phone support due to covid...so stupid. I want my tickets synced with my account so I can access them on my phone when the time comes.

GetHuman5889775 did not yet indicate what Ticketmaster should do to make this right.

How GetHuman5889775 fixed the problem

We are waiting for GetHuman5889775 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ticketmaster

Missing Tickets issue
Reported by GetHuman5889775
Mar 26th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 2021 others
0 customers following this

Timeline

GetHuman5889775 started working on this issue
Mar 26th 12:03pm