Order No: **-******UK***Having placed an order for the forthcoming Van Gogh exhibition...

GetHuman-cjatclay's customer service issue with Ticketmaster from March 2021

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Before contacting them, items GetHuman-cjatclay may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman-cjatclay's own words
Order No: **-******UK***Having placed an order for the forthcoming Van Gogh exhibition in London, I have received the following messages:**Adult Ticket*General Admission * Ref: **.**-GA*-****There was a problem retrieving your QR code, please refresh your browser and try again.**£**.***Adult Ticket*General Admission * Ref: **.**-GA*-****There was a problem retrieving your QR code, please refresh your browser and try again.**£**.****I have no idea what this means and refreshing my browser makes no difference. Unfortunately, I can't contact Ticketmaster over the telephone (due to "emergency issues").**Any clarification would be appreciated.

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Ticketmaster

Customer service issue
Reported by GetHuman-cjatclay
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 2021 others
0 customers following this

Timeline

GetHuman-cjatclay started working on this issue
Mar 25th 1:30pm
GetHuman-cjatclay indicated the issue is not fixed yet.
Mar 26th 7:45am

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