I cannot access my tickets in my Ticket Master *Live Nation account online. Just today...

GetHuman5883042's Track an Order issue with Ticketmaster from March 2021

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Before contacting them, items GetHuman5883042 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman5883042's own words
I cannot access my tickets in my Ticket Master *Live Nation account online. Just today, I purchased tickets through Live Nation online for a Doobie Brothers concert for October **th. I received an email notification with an order number and a link that says "View Mobile Tickets", but when I click on this link, I am immediately taken to my Live Nation account and it shows "no upcoming events" and my tickets do not appear. To access the Help Desk with Live Nation*TicketMaster, I am required to click on the "more details" link in my order, but since my order doesn't appear, I have no way to contact them. *I want Ticket Master or Live Nation to make my ticket purchase show up in my online account! *Not seeing my tickets in my account makes me concerned that I might have been scammed

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Ticketmaster

Track an Order issue
Reported by GetHuman5883042
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 2010 others
0 customers following this