ticketmaster lost my email name therefore I have no account

GetHuman3626387's customer service issue with Ticketmaster from September 2020

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The issue in GetHuman3626387's own words
get my account reestablished with ticketmaster ... on june ** I ordered tickets for Celtic Woman in Morgantown WVa, on Mar ** ****, at that time I sent a txt to my cell phone for the ticket information. The text was erroniously erased by a grandchild and I tried to get another by signing in to my account, TM login said the account did not exist, I tried another that I may have used some time ago, it did not exist at TM either. I went ahead and set up another account using my usual email, it doesn't show my tickets when I try to look for them. I have the order number **-******ch* but without being able to get into a good TM account I am unable to get a text with the proper seat codes on it. *I don't want to have to cancel them but without the proper info to get in they are useless to me, I did buy the allianz policy at the same time. *Please help me, my email is *****@***.com and my phone number is **********. I REALLY NEED YOUR HELP, at ** years of age this gets kind of hard on my memory.
I am unable to txt the tickets to my cell phone since they say I don't have an account
restore my account and therefor restore my ability to txt the tickets to my cellphone
over a year, because they already have my money for the performance but without tickets I can not get in
they don't answer a phone so I am left out in left field since I cant access the account
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Ticketmaster

tickets to performance
Customer service issue
Reported by GetHuman3626387
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 1558 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)

Timeline

GetHuman3626387 started working on this issue
Sep 29th, 2020 4:20pm
GetHuman3626387 indicated the issue is not fixed yet.
Sep 29th, 2020 8:43pm
GetHuman3626387 indicated the issue is not fixed yet.
Sep 29th, 2020 8:44pm
GetHuman3626387 indicated the issue is not fixed yet.
Sep 29th, 2020 10:05pm
GetHuman3626387 indicated the issue is not fixed yet.
Sep 29th, 2020 10:06pm
GetHuman3626387 indicated the issue is not fixed yet.
Sep 30th, 2020 12:10am
GetHuman3626387 indicated the issue is not fixed yet.
Oct 1st, 2020 12:15am
GetHuman3626387 indicated the issue is not fixed yet.
Oct 1st, 2020 2:22am

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