Ticket master charged me twice for a ticket for download festival. I only need one, wit...

GetHuman5204374's customer service issue with Ticketmaster from August 2020

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Before contacting them, items GetHuman5204374 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman5204374's own words
Ticket master charged me twice for a ticket for download festival. I only need one, with this being on my credit it has caused an issue because I have to pay it off even though it was one ticket I ordered

GetHuman5204374 did not yet indicate what Ticketmaster should do to make this right.

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Ticketmaster

Customer service issue
Reported by GetHuman5204374
Aug 27th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1953 others
0 customers following this

Timeline

GetHuman5204374 started working on this issue
Aug 27th, 2020 3:10pm
GetHuman5204374 indicated the issue is not fixed yet.
Aug 27th, 2020 7:49pm