I need a refund for my tickets. I can't go on the new date. Thanks

GetHuman4459189's customer service issue with Ticketmaster from March 2020

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman4459189's own words
The problem: I need a refund for my tickets. I can't go on the new date. Thanks
GetHuman4459189 did not yet indicate what Ticketmaster should do to make this right.
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Customer service issue
Reported by GetHuman4459189
Mar 13th, 2020 - 15d ago
Not resolved
Seen by 22 customers so far
Similar issue to 2514 others
0 customers following this
Timeline
GetHuman4459189 started working on this issue
Mar 13th 4:29pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 13th 8:55pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 13th 9:45pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 13th 9:45pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 14th 11:21pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 14th 11:21pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 15th 12:58am
GetHuman4459189 indicated the issue is not fixed yet.
Mar 16th 9:16pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 17th 12:02am
GetHuman4459189 indicated the issue is not fixed yet.
Mar 17th 10:10pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 19th 3:18pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 20th 12:27am
GetHuman4459189 indicated the issue is not fixed yet.
Mar 21st 11:56am
GetHuman4459189 indicated the issue is not fixed yet.
Mar 21st 3:02pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 21st 4:01pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 21st 7:00pm
GetHuman4459189 indicated the issue is not fixed yet.
Mar 21st 10:23pm