Trying to get the Billie Eilish tickets for Newark, NJ at Prudential Center. Signed up...

GetHuman-xanadule's customer service issue with Ticketmaster from October 2019

Help with my Ticketmaster issue
The issue in GetHuman-xanadule's own words
Trying to get the Billie Eilish tickets for Newark, NJ at Prudential Center. Signed up for the presale code and entered the queue when they went on sale today at **AM. However, site said there were technical difficulties and to check back at **:**AM. When I went back, the screen message displayed read "You can't join this queue because you're already in line. Please return to your original device or browser to complete your ticket purchase". I closed out all my browsers and tried to log in again, but same message keeps popping up.

GetHuman-xanadule did not yet indicate what Ticketmaster should do to make this right.

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Ticketmaster

Customer service issue
Reported by GetHuman-xanadule
Oct 3rd, 2019 - a year ago
Fixed
Seen by 345 customers so far
Similar issue to 11448 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)

Timeline

GetHuman-xanadule started working on this issue
Oct 3rd, 2019 3:34pm
GetHuman-xanadule confirmed the issue is fixed. Hooray!
Oct 3rd, 2019 8:11pm