I logged on and got in the Que for verified fans. When I tried to order tickets every...

GetHuman3470107's customer service issue with Ticketmaster from August 2019

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Before contacting them, items GetHuman3470107 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman3470107's own words
I logged on and got in the Que for verified fans. When I tried to order tickets every time they siad there were tickets available when I click on them to purchased them they stated they were not available. After about an hour ,i stopped trying. When I logged off, I received an email from ticketmaster asking me to verify that I logged onto my account. When I checked the information that they wanted me to verify - it was incorrect. Some hack my account and logged on at or about *:** am in Charlottesville Va. I live in Hampton Va and did not log on until on or about *:**am. Please HELP
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Ticketmaster

Customer service issue
Reported by GetHuman3470107
Aug 23rd, 2019 - a mon ago
I have an issue with Ticketmaster too
Not resolved
Seen by 6 customers so far
Similar issue to 10795 others
0 customers following this
Timeline
GetHuman3470107 started working on this issue
Aug 23rd 12:27pm
GetHuman3470107 indicated the issue is not fixed yet.
Aug 28th 12:05am