I got text message and email for Dave Chappell Dayton block party but my phone screen b...

GetHuman-erikash's customer service issue with Ticketmaster from August 2019

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman-erikash's own words
I got text message and email for Dave Chappell Dayton block party but my phone screen broke and I can’t get my unique code to get my tickets.
GetHuman-erikash did not yet indicate what Ticketmaster should do to make this right.
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Ticketmaster

Customer service issue
Reported by GetHuman-erikash
Aug 23rd, 2019 - a mon ago
I have an issue with Ticketmaster too
Not resolved
Seen by 4 customers so far
Similar issue to 10790 others
0 customers following this
Timeline
GetHuman-erikash started working on this issue
Aug 23rd 1:04am