I ordered * NBA tickets from stubhub and received a confirmation that the order was mad...

GetHuman2875081's Ticket Download Trouble issue with Ticketmaster from May 2019

12 views | 8795 similar | 0 following
Help with my Ticketmaster issue

How did GetHuman2875081 do it?

Waiting to hear how GetHuman2875081 fixed the problem to share with other customers.
The issue in GetHuman2875081's own words
I ordered * NBA tickets from stubhub and received a confirmation that the order was made.*Payment via credit card was successful as I checked my credit card.*I received an email from stub hub to accept the tickets via Ticketmaster.*Using the accept button I was linked to Ticketmaster.*I logged into my ticket master account and had an invalid error message.*I reset password on my ticket master account (using the same email account that was used in stubhub order). Tried this twice and received error messages.*I can successfully log in to my Ticketmaster account independently on my mobile phone and on a different device. But when I try to “accept” the tickets from the stub hub email and log into my Ticketmaster account, I get an error message saying “ your credentials are invalid”.*The NBA game is tomorrow so I need the tickets ASAP.

GetHuman2875081 did not yet indicate what Ticketmaster should do to make this right.

How GetHuman2875081 fixed the problem

We are waiting for GetHuman2875081 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2875081 fixes it.
This email address isn't valid


Ticket Download Trouble issue
Reported by GetHuman2875081
May 6th, 2019 - 3 years ago
Seen by 12 customers so far
Similar issue to 8795 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)


GetHuman2875081 started working on this issue
May 6th, 2019 8:19pm
GetHuman2875081 confirmed the issue is fixed. Hooray!
May 7th, 2019 1:59am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers