Ticketmaster is asking me to reset my password and I don’t want to do this. It says a...

GetHuman2840803's Account Access issue with Ticketmaster from May 2019

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GetHuman2840803's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
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Before contacting them, items GetHuman2840803 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2840803's own words
Ticketmaster is asking me to reset my password and I don’t want to do this. It says a new password was sent to my email but it is not there and not in my junk mail.
GetHuman2840803 did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
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Ticketmaster

Account Access issue
Reported by GetHuman2840803
May 1st, 2019 - 6 mons ago
I have an issue with Ticketmaster too
Not resolved
Seen by 6 customers so far
Similar issue to 8648 others
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Timeline
GetHuman2840803 started working on this issue
May 1st 1:31am