I bought tickets for the **** DPA-WDC AL European Championships * Empress Ballroom Wint...
GetHuman2820718's customer service issue with Ticketmaster from April 2019
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The issue in GetHuman2820718's own words
I bought tickets for the **** DPA-WDC AL European Championships * Empress Ballroom Winter Gardens Blackpool for Saturday **th April. I did this over the over the phone with one of your staff (recorded conversation). - ref* ********UK* I clearly stated that I required entry tickets and enquired the price for the cheapest tickets. I was informed by your staff member that the cheapest tickets were £**.** **.** service charge * *.** for sending them to me. I bought two tickets, total cost £**.**. The tickets had not arrive two days before the event. I arranged with you to pick the tickets up at the box office in Blackpool. On the day (**th April) I picked up the tickets only to be told that the tickets that I had bought were not entry tickets but seat tickets only. To get entry into the event I had to buy entry tickets to the cost of £**.** per person * £**.**. I have clearly been sold the wrong tickets by you. I did not want to buy seat tickets I had clearly asked for entry tickets.*I am expecting you to refund me the £**.** that I have paid you for the seat tickets. I hope this matter can be resolved ASAP.*With thanks *Elisabeth Bage*mob ***********
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