To whom it may concern, i am requesting a *** percent refund for the * tickets i have p...

GetHuman-llanovic's refund request issue with Ticketmaster from March 2019

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The issue in GetHuman-llanovic's own words
To whom it may concern, i am requesting a *** percent refund for the * tickets i have purchased today for your show. There were so many issues that we missed the first ** minutes of the show. First of all the show starts at *pm. I showed up at ***. When I showed up there was over *** people in * line and they only had * person checking in everyone for security. It took ** min to get into the arena due lack of having enough employees checking everyone in. After we get in the show started already and when we went to sit down they didn’t let us down. The reason they didn’t let us down because an elderly woman fell and broke her head on the stairway. Then after ** minutes paramedics arrive and it took them ** min to get her on a stretcher and take her away. After we went in that they let us in we went to our seats to sit down and when we sat down all we saw was blood on floor and smelled vomit. This was horrible and everyone was complaining because of the smell. ** min later a cleaning crew showed up and they spent ** min cleaning up the blood and the vomit. We had to get up again due to this incident miss the first half of the show. My wife was so upset we went and just decided to leave. This is the first time we have this horrible experience with you guys and I hope this does not happen again . You may contact me at ***-***-**** Victor llano. My email is *****@***.com and here is the picture of my * tickets that I purchased thank you *-*****
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Ticketmaster

refund request issue
Reported by GetHuman-llanovic
Mar 27th, 2019 - 25d ago
I have an issue with Ticketmaster too
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