This morning I purchased tickets to Josh Groban at Wente Vineyard, for Sept *th, table...

GetHuman2635846's customer service issue with Ticketmaster from March 2019

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The issue in GetHuman2635846's own words
This morning I purchased tickets to Josh Groban at Wente Vineyard, for Sept *th, table **.*When I was viewing seating chart I avoided any seats that stated there was a visual obstruction. When the tickets were emailed to me, on the ticket it stated there was an obstruction. I would like the transaction cancelled and my card refunded. Please advise, I am in the line for a call back from ticketmaster.
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Ticketmaster

Customer service issue
Reported by GetHuman2635846
Mar 29th, 2019 - 6 mons ago
I have an issue with Ticketmaster too
Fixed
Seen by 11 customers so far
Similar issue to 7644 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman2635846 started working on this issue
Mar 29th 9:23pm
GetHuman2635846 indicated the issue is not fixed yet.
Mar 30th 3:38am
GetHuman2635846 indicated the issue is not fixed yet.
Mar 31st 3:14am
GetHuman2635846 indicated the issue is not fixed yet.
Mar 31st 2:49pm
GetHuman2635846 indicated the issue is not fixed yet.
Apr 1st 12:25am
GetHuman2635846 confirmed the issue is fixed. Hooray!
Apr 2nd 11:15pm
GetHuman2635846 confirmed the issue is fixed. Hooray!
Apr 3rd 2:25am