Wife tried to transfer tickets. Clicked accept. Signed in with her user name and passwo...

GetHuman2462615's customer service issue with Ticketmaster from March 2019

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The issue in GetHuman2462615's own words
Wife tried to transfer tickets. Clicked accept. Signed in with her user name and password. Got message could not send to senders e mail address which is her sign in.**Penguin said OOPS but gave me no avenue to rectify. I do not have a ticket master acct. should I have used my e mail for sign in and her password? **Sounds like I need to set up an account but there was no link to do this. Caught in a dead end loop!**HELP!
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Ticketmaster

Customer service issue
Reported by GetHuman2462615
Mar 12th, 2019 - 5 mons ago
I have an issue with Ticketmaster too
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Seen by 1 customer so far
Similar issue to 7046 others
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Timeline
GetHuman2462615 started working on this issue
Mar 12th 5:20pm