On Tuesday evening I got confused by the lay out of website calendar for buying tickets...

GetHuman-nedsog's customer service issue with Ticketmaster from February 2019

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The issue in GetHuman-nedsog's own words
On Tuesday evening I got confused by the lay out of website calendar for buying tickets. I got * tickets for May *. Realizing this I went and bought Tickets for the day I wanted, May **. I bought insurance and read policy yesterday to find this is not covered. So I am asking that the tickets be refunded. A Ticketmaster credit would be fine. The tickets are for “The Cher Show”.*Order ***-******NY* (refund)*Order ***-******NY* (correct date)*Thank you for you consideration.**Bob Gosden
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Ticketmaster

Customer service issue
Reported by GetHuman-nedsog
Feb 15th, 2019 - 8 mons ago
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Seen by 3 customers so far
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GetHuman-nedsog started working on this issue
Feb 15th 4:37pm