Hi I have purchased * Elton John tickets for Hanging Rock. They are seated tickets. I h...

GetHuman2210597's customer service issue with Ticketmaster from February 2019

2 views
 | 
6146 similar
 | 
0 following
Help with my Ticketmaster issue
Next: our robot will wait on hold for GetHuman2210597 to get a Ticketmaster rep on the line!
Always use the GetHuman Phone tocall Ticketmaster. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2210597's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2210597's own words
Hi I have purchased * Elton John tickets for Hanging Rock. They are seated tickets. I had purchased the tickets for my Downsyndrome brother Jays birthday. Upon Reading the finer details of the seated tickets I discovered that you cannot dance when in a seated section. As this experience is a dream of my brother's I want him to have the best time possible. And this would mean lots of dancing. Is it possible to exchange these tickets for general admission tickets? **The ticket details are as follows ****Thank you for purchasing tickets through Ticketmaster and choosing Express Delivery as your delivery option.* *Your order number for this purchase is **-******AUS. Show complete order detail.*Elton John - Farewell Yellow Brick Road*Hanging Rock Reserve*Macedon Ranges, VIC*Saturday, January **, **** *:** PM AEDT* *Order for: Alice Ao*Seat(s) Location:****Section: G**, Row: L, Seats: **-***My email address is ******@***.com*My phone no. Is ***********
GetHuman2210597 did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman2210597 fixed the problem
We are waiting for GetHuman2210597 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2210597 fixes it.
This email address isn't valid

Ticketmaster

Customer service issue
Reported by GetHuman2210597
Feb 14th, 2019 - 8 mons ago
I have an issue with Ticketmaster too
Not resolved
Seen by 2 customers so far
Similar issue to 6146 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman2210597 started working on this issue
Feb 14th 11:50pm