I originally ordered * tickets to Hamilton in Chicago for ******* at *pm. I was told t...

GetHuman-suhrnola's customer service issue with Ticketmaster from December 2018

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman-suhrnola's own words
I originally ordered * tickets to Hamilton in Chicago for ******* at *pm. I was told that I exceeded ticket limit. I then ordered * and then I was charged for ** tickets. I called to cancel * tickets and was given a cancellation number of **-*****-CH*. * tickets then arrived in the mail so I figured that the * had been canceled instead of the *. I then ordered * more to make the * I needed. Today * tickets arrived so in fact none had been cancelled! I now have ** tickets when I only want *!!! Please help resolve this for me. Thank you!
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Ticketmaster

Customer service issue
Reported by GetHuman-suhrnola
Dec 3rd, 2018 - 2 mons ago
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GetHuman-suhrnola started working on this issue
Dec 3rd, 2018 11:47pm