Hi I purchased tickets for the Ozuna concert which took place this Saturday **th. I cou...
GetHuman1633483's customer service issue with Ticketmaster from November 2018
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The issue in GetHuman1633483's own words
Hi I purchased tickets for the Ozuna concert which took place this Saturday **th. I could not make it due to the fact that I had a family emergency. My mom got sick and I had to take her to the ER. I read the refund policy, however, I wanted to see if there can be an exception, to get a refund. Since this was a family emergency.
I either would like a refund or a credit on my account for another event. Thank you.
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