GetHuman-lizlovel's customer service issue with Ticketmaster from November 2018

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The issue in GetHuman-lizlovel's own words
Get my friend her money back and try to avoid anyone else going through this ... We tried and failed to book tickets for a Rod Stewart concert. My friend has been charged over £*** for NFL tickets. When we contacted ticket master they could not find any tickets for anything for us. Eventually I found a link in ticket master help page for my orders. There I found an order for NFL season tickets which was more of an advert for matches that took place last month!!! Doesn't look good
How distressing this is
My friend to be repaid her money and the scam stopped as soon as possible
I don't know if I am a good customer as I do not use ticket master every week. But I think I'm a good person
Only happened today but try again tomorrow as customer service is now closed
I have an issue with Ticketmaster too
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Customer service issue
Reported by GetHuman-lizlovel
Nov 25th, 2018 - 10 mons ago
I have an issue with Ticketmaster too
Not resolved
Seen by 9 customers so far
Similar issue to 4187 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
GetHuman-lizlovel started working on this issue
Nov 25th, 2018 11:26am