Hi my name is Rachel Bednarz I am mother of two girls Chloe and Scarlett my parents and...

GetHuman1614425's customer service issue with Ticketmaster from November 2018

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The issue in GetHuman1614425's own words
Hi my name is Rachel Bednarz I am mother of two girls Chloe and Scarlett my parents and my oldest daughter has known about this for months by taking them to Frozen on ice of Nov. **rd at **:** am my dad William Bednarz bought them for us turns out I’m currently going threw a full custody battle and at my last hearing which was this past Wednesday the judge ordered The father of my child gets her from **-* of this Friday without my attorney knowing or the judge they both said it was fine also asked the father if we could swap days and he said yes but then he texted back and said no I tried to give her father his fianc* and other child the tickets and they did not accept, is there anyway my dad William Bednarz can have a refund or something in exchange like another show of frozen on us I would be extremely grateful if you could make that happen, we would be really excited. My phone number is **********. Thank you and have a blessed day.
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Ticketmaster

Customer service issue
Reported by GetHuman1614425
Nov 24th, 2018 - 10 mons ago
I have an issue with Ticketmaster too
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Seen by 5 customers so far
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman1614425 started working on this issue
Nov 24th, 2018 7:01am