Hi my name is Rachel Bednarz I am mother of two girls Chloe and Scarlett my parents and...

GetHuman1614425's customer service issue with Ticketmaster from November 2018

4146 similar
0 following
Help with my Ticketmaster issue
Next: our robot will wait on hold for GetHuman1614425 to get a Ticketmaster rep on the line!
Always use the GetHuman Phone tocall Ticketmaster. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1614425's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (10 mons ago)
First: share to improve GetHuman1614425's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1614425's own words
Hi my name is Rachel Bednarz I am mother of two girls Chloe and Scarlett my parents and my oldest daughter has known about this for months by taking them to Frozen on ice of Nov. **rd at **:** am my dad William Bednarz bought them for us turns out I’m currently going threw a full custody battle and at my last hearing which was this past Wednesday the judge ordered The father of my child gets her from **-* of this Friday without my attorney knowing or the judge they both said it was fine also asked the father if we could swap days and he said yes but then he texted back and said no I tried to give her father his fianc* and other child the tickets and they did not accept, is there anyway my dad William Bednarz can have a refund or something in exchange like another show of frozen on us I would be extremely grateful if you could make that happen, we would be really excited. My phone number is **********. Thank you and have a blessed day.
GetHuman1614425 did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman1614425 fixed the problem
We are waiting for GetHuman1614425 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1614425 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1614425
Nov 24th, 2018 - 10 mons ago
I have an issue with Ticketmaster too
Not resolved
Seen by 5 customers so far
Similar issue to 4146 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
GetHuman1614425 started working on this issue
Nov 24th, 2018 7:01am