My son attempted to purchase Elton John tickets yesterday using his £** ticketmaster vo...
GetHuman1570628's customer service issue with Ticketmaster from November 2018
Help with my Ticketmaster issue
Next: our robot will wait on hold for GetHuman1570628 to get a Ticketmaster rep on the line!
Always use the GetHuman Phone tocall Ticketmaster. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1570628's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1570628 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1570628's own words
My son attempted to purchase Elton John tickets yesterday using his £** ticketmaster voucher as part payment. He entered the card number, which was accepted. He was then directed to pay the balance amount. He entered his debit card details but had difficulty with this and the transaction failed. He then attempted the transaction again only to be informed the balance on his ticketmaster voucher was now £*.**. *Please refund the amount of £** back onto his ticketmaster voucher.
GetHuman1570628 did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman1570628 fixed the problem
We are waiting for GetHuman1570628 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.