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Before contacting them, items GetHuman-bhetrick may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman-bhetrick's own words
I purchased tickets for the phantom of the opera , but was given tickets for the wrong day, I called within minutes of receiving email and spent thirty* minutes on phone resolving issue and even had to pay **$ each ticket to fix the system problem however my second email which states my tickets are attached does not have my tickets available for download when I log onto Ticketmaster the tickets available are for the initial purchase date and not the changed* fixed date
GetHuman-bhetrick did not yet indicate what Ticketmaster should do to make this right.
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