REF NUMBER * UK***-******Hi, *I purchased lil dicky tickets mid September that came to...

GetHuman1461395's customer service issue with Ticketmaster from November 2018

3545 similar
0 following
Help with my Ticketmaster issue
Next: our robot will wait on hold for GetHuman1461395 to get a Ticketmaster rep on the line!
Always use the GetHuman Phone tocall Ticketmaster. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1461395's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1461395 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1461395's own words
REF NUMBER * UK***-******Hi, *I purchased lil dicky tickets mid September that came to a total of £**.** yet he cancelled the show soon after. I rang your customer service line and asked for a refund towards the end of September and waited a long time to be spoken to and was put on hold for most of the time which was not fair due to cost. I was reassured I would receive a refund up to ** days after this phone call which should have been in my bank between the **th onwards yet I still have not received it. I then tried to ring on many occasions being on hold up to ** minutes which soon became a bigger issue to wait as it was costing more and more each time and my call did not even get answered. I thought I would wait a few more days yet it is the *st of November tomorrow and I have still not received my payment which I deem unfair as I have requested for this matter to be fixed and almost £** I have waited for over a month which I don't think is right. I am aware it is not your fault and would hope to get this solved ASAP.
GetHuman1461395 did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman1461395 fixed the problem
We are waiting for GetHuman1461395 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ticketmaster email you?
This email address isn't valid
Follow this issue
See how GetHuman1461395 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1461395
Nov 1st, 2018 - a mon ago
I have an issue with Ticketmaster too
Not resolved
Seen by 3 customers so far
Similar issue to 3545 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1461395 started working on this issue
Nov 1st 12:26am