REF NUMBER * UK***-******Hi, *I purchased lil dicky tickets mid September that came to...

GetHuman1461395's customer service issue with Ticketmaster from November 2018

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1461395's own words
REF NUMBER * UK***-******Hi, *I purchased lil dicky tickets mid September that came to a total of £**.** yet he cancelled the show soon after. I rang your customer service line and asked for a refund towards the end of September and waited a long time to be spoken to and was put on hold for most of the time which was not fair due to cost. I was reassured I would receive a refund up to ** days after this phone call which should have been in my bank between the **th onwards yet I still have not received it. I then tried to ring on many occasions being on hold up to ** minutes which soon became a bigger issue to wait as it was costing more and more each time and my call did not even get answered. I thought I would wait a few more days yet it is the *st of November tomorrow and I have still not received my payment which I deem unfair as I have requested for this matter to be fixed and almost £** I have waited for over a month which I don't think is right. I am aware it is not your fault and would hope to get this solved ASAP.
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Ticketmaster

Customer service issue
Reported by GetHuman1461395
Nov 1st, 2018 - a mon ago
I have an issue with Ticketmaster too
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Seen by 3 customers so far
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GetHuman1461395 started working on this issue
Nov 1st 12:26am