I have got x * New York Knicks vs Brooklyn tickets for Mon **th October *.** pm at Madi...

GetHuman-emmalang's customer service issue with Ticketmaster from October 2018

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman-emmalang's own words
I have got x * New York Knicks vs Brooklyn tickets for Mon **th October *.** pm at Madison Square Garden. My ** year old son has broken his leg so I have had to cancel the whole trip. We paid $*** for the * tickets, order no. *****-****-****-****-*, confirmation number *******. I have tried selling them but I think it is a problem as we live in the UK and my credit card is based in the UK. Can you arrange a refund or please buy them back at some cost? My travel insurance doesn't seem to cover the cost as I thought I could get it back and didn't take out your insurance. I also have x * Lion King ticket for which I paid $***.**, Confirmation number *-******NY*, for Tuesday **th October at Minskkoff Theatre which I also need to cancel. I would very much appreciate some help with this. Kind regards. Emma Langlois (Tel. *(*)**********)

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Ticketmaster

Customer service issue
Reported by GetHuman-emmalang
Oct 24th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3405 others
0 customers following this

Timeline

GetHuman-emmalang started working on this issue
Oct 24th, 2018 9:28am