I brought tickets to see Mamma Mia in London from Ticket Master, I am not very savvy wi...

GetHuman-elainess's customer service issue with Ticketmaster from October 2018

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The issue in GetHuman-elainess's own words
I brought tickets to see Mamma Mia in London from Ticket Master, I am not very savvy with technology and didn't realise the date selected was tonight. I have phoned ticketmaster and explained asking if I can swap the date to next month as this was what I wanted in the *st place - they have refused. I am not in a financial situation to waste over £*** on * tickets that are now not even going to be used and this has made me very cross they wouldn't help resolve the matter.
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Ticketmaster

Customer service issue
Reported by GetHuman-elainess
Oct 17th, 2018 - a mon ago
I have an issue with Ticketmaster too
Fixed
Seen by 2 customers so far
Similar issue to 3284 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman-elainess started working on this issue
Oct 17th 12:59pm
GetHuman-elainess indicated the issue is not fixed yet.
Oct 17th 12:59pm