GetHuman1320321's customer service issue with Ticketmaster from October 2018

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Before contacting them, items GetHuman1320321 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1320321's own words
I am trying to buy tickets on a presale for Twenty One Pilots, and I was wondering for standing room if I have to buy specific standing room tickets, or I can just buy any tickets and go to the floor for standing room.
GetHuman1320321 did not yet indicate what Ticketmaster should do to make this right.
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Customer service issue
Reported by GetHuman1320321
Oct 11th, 2018 - a yr ago
I have an issue with Ticketmaster too
Not resolved
Seen by 12 customers so far
Similar issue to 3180 others
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GetHuman1320321 started working on this issue
Oct 11th, 2018 5:46pm