On October **th, I attempted to order tickets online for an Aaron Neville concert on De...

GetHuman1320011's customer service issue with Ticketmaster from October 2018

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1320011's own words
On October **th, I attempted to order tickets online for an Aaron Neville concert on Dec *th. While entering my payment info, ticketmaster.com kicked me out of the system and stated that my order was not processed. Then I went to another vendor and ordered tickets. Today, I checked my mastercard account ending in **** and saw a pending transaction with Ticketmaster Ref * ********-****-**cc-bdb*-*ccae*b****b. My ticketmaster account is in my name (Holly McKnight) and my email is H*****@***.com. Please issue a refund for $***.** for this transaction. My phone is ***-***-****. Thank you. Holly Mcknight
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Customer service issue
Reported by GetHuman1320011
Oct 11th, 2018 - 3 mons ago
I have an issue with Ticketmaster too
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Seen by 4 customers so far
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GetHuman1320011 started working on this issue
Oct 11th, 2018 5:14pm