On October **th, I attempted to order Aaron Neville tickets for a venue on December *th...

GetHuman1320011's customer service issue with Ticketmaster from October 2018

3174 similar
0 following
Help with my Ticketmaster issue
First: share to improve GetHuman1320011's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1320011 to get a Ticketmaster rep on the line!
Always use the GetHuman Phone tocall Ticketmaster. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1320011 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1320011's own words
On October **th, I attempted to order Aaron Neville tickets for a venue on December *th. I was kicked out of the online system, got a message that the order was not processed and never received the tickets. So I ordered tickets from another ticket vendor. On Oct **th, I checked my credit card (Master Card ending in **** and there is a charge from you for $***.** for an order that never processed and I never received a confirmation telling me that I had ordered tickets. I have a ticketmaster account my email is *****@***.com, my name is Holly Mcknight and my phone is ***-***-****. I am disputing this charge with my credit card company (MasterCard ending in ****). Please issue a credit to my MasterCard. Thank you. *Holly McKnight
GetHuman1320011 did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman1320011 fixed the problem
We are waiting for GetHuman1320011 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ticketmaster email you?
This email address isn't valid
Follow this issue
See how GetHuman1320011 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1320011
Oct 11th, 2018 - 3 mons ago
I have an issue with Ticketmaster too
Not resolved
Seen by 2 customers so far
Similar issue to 3174 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1320011 started working on this issue
Oct 11th, 2018 5:06pm