On October **th, I attempted to order Aaron Neville tickets for a venue on December *th...

GetHuman1320011's customer service issue with Ticketmaster from October 2018

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Before contacting them, items GetHuman1320011 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1320011's own words
On October **th, I attempted to order Aaron Neville tickets for a venue on December *th. I was kicked out of the online system, got a message that the order was not processed and never received the tickets. So I ordered tickets from another ticket vendor. On Oct **th, I checked my credit card (Master Card ending in **** and there is a charge from you for $***.** for an order that never processed and I never received a confirmation telling me that I had ordered tickets. I have a ticketmaster account my email is *****@***.com, my name is Holly Mcknight and my phone is ***-***-****. I am disputing this charge with my credit card company (MasterCard ending in ****). Please issue a credit to my MasterCard. Thank you. *Holly McKnight

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Ticketmaster

Customer service issue
Reported by GetHuman1320011
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3174 others
0 customers following this

Timeline

GetHuman1320011 started working on this issue
Oct 11th, 2018 5:06pm

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