I was trying to buy * tickets for Rod Stewart at York racecourse on sat *st June...
GetHuman-juicyjoc's customer service issue with Ticketmaster from September 2018
Help with my Ticketmaster issue
The issue in GetHuman-juicyjoc's own words
I was trying to buy * tickets for Rod Stewart at York racecourse on sat *st June ****. Got through to the payment part entered all my details then it took me to card issuers verification site but said it had timed out. I started again and was successful in buying * tickets. Checked my email for confirmation and I have * separate emails telling me I have now bought * lots of * tickets. Had I known the first transaction was successful I would not have bought another * tickets. Is it possible to get a refund for the second lot of tickets please ? Order details are **-******UK* and the duplicate order which I would like to cancel us **-******UK*
GetHuman-juicyjoc did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman-juicyjoc fixed the problem
I finally managed to get through to customer services on the phone. They were very helpful and cancelled my order for the duplicate set of tickets. Thank you
Please help with my Ticketmaster issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.