Hello recently attend your venue at Kid Rock in Wheetland Ca. The concert was excellent...

GetHuman1039152's customer service issue with Ticketmaster from August 2018

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The issue in GetHuman1039152's own words
Hello recently attend your venue at Kid Rock in Wheetland Ca. The concert was excellent and we enjoyed ourselves as concert goers. my problem is i upgraded two Vip Lounge entry tickets that my wife and I could not benefit from do to my DMV drivers license not being valid, as it expired in July ****. i have renewed but the back log has created my inability to have my actual picture id inhand. this was our first time having this VIP status and was my wifes Birthday present which was a cost of $***.** extra on our concert costs. I ask mnot for a refund but extend this VIP status for our next concert soon please. *Duane&Donna Roth****-***-****
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Ticketmaster

Customer service issue
Reported by GetHuman1039152
Aug 26th, 2018 - 4 mons ago
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GetHuman1039152 started working on this issue
Aug 26th 7:28pm