Thought purchased two tickets .*Only one ticket was purchased.*I had a code for two for...

GetHuman-visonebi's customer service issue with Ticketmaster from August 2018

Help with my Ticketmaster issue
The issue in GetHuman-visonebi's own words
Thought purchased two tickets .*Only one ticket was purchased.*I had a code for two for the price of one.*Ticketmaster fixed the problem, but I had to have the discount offer code. *Without the code, I would have been out of luck.
GetHuman-visonebi did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman-visonebi fixed the problem
Ticketmaster would only fix the error if I had the *-for-* code .
Please help with my Ticketmaster issue
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Ticketmaster

Customer service issue
Reported by GetHuman-visonebi
Aug 25th, 2018 - a yr ago
I have an issue with Ticketmaster too
Fixed
GetHuman-visonebi shared how to fix
Seen by 7 customers so far
Similar issue to 2084 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman-visonebi started working on this issue
Aug 25th, 2018 3:40pm
GetHuman-visonebi confirmed the issue is fixed. Hooray!
Aug 27th, 2018 3:59pm
GetHuman-visonebi confirmed the issue is fixed. Hooray!
Aug 27th, 2018 4:00pm
GetHuman-visonebi confirmed the issue is fixed. Hooray!
Aug 27th, 2018 4:02pm
GetHuman-visonebi confirmed the issue is fixed. Hooray!
Aug 28th, 2018 9:52pm