I phoned Ticketmaster last Monday to explain that I am unable to attend Britney Spears...

GetHuman-megancoo's customer service issue with Ticketmaster from August 2018

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The issue in GetHuman-megancoo's own words
I phoned Ticketmaster last Monday to explain that I am unable to attend Britney Spears at Manchester Arena on **th August. I have severe Crohn’s disease and unfortunately am going through a flare up, so sadly am unable to travel. (I live in Cardiff). I was told on the phone that due to the circumstances I should get a refund and would receive an email.*No email arrived and so today I have phoned again and now been told I cannot be refunded as it is too close to the event. The delay in Ticketmaster’s response is really not my fault! I am devastated, as not only am I unable to attend a concert I have always wanted but also will now lose £*** - something I cannot afford. *Please please would you reconsider and put my seats back on sale for last minute?*I rang Manchester Arena and they said that Ticketmaster are a good company that would help me out.
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Ticketmaster

Customer service issue
Reported by GetHuman-megancoo
Aug 17th, 2018 - a yr ago
I have an issue with Ticketmaster too
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GetHuman-megancoo started working on this issue
Aug 17th, 2018 12:13pm