I am trying to purchase tickets for Festival of the dead at O* Glasgow, I am using a gi...

GetHuman-susdaw's customer service issue with Ticketmaster from August 2018

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The issue in GetHuman-susdaw's own words
I am trying to purchase tickets for Festival of the dead at O* Glasgow, I am using a gift card but I cant complete the order as I keep getting the same error message "Please indicate whether you would like to hear from the Event Partner(s)" however there is no where for me to do this. I have had the gift card number checked and confirmed by a Ticketmaster gift card representative and this is correct.
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Ticketmaster

Customer service issue
Reported by GetHuman-susdaw
Aug 13th, 2018 - 7 mons ago
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GetHuman-susdaw started working on this issue
Aug 13th, 2018 2:12pm