I have tickets for the Cincinnati Music Festival for *-**, *-** an I’m unable to attend...

GetHuman923147's customer service issue with Ticketmaster from July 2018

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman923147's own words
I have tickets for the Cincinnati Music Festival for *-**, *-** an I’m unable to attend do to I was recently in a automobile accident an injured my neck an back. My doctor have me off work and I’m in pain so i was writing to see if there was something you can do about my two tickets for two nights. I paid $*** a night to see the concert but due to unforeseen circumstances I can’t attend. My name is Roger Owens, I have tickets in section *** row ** and seat * $ *. Theevent code is ERS**** & ERS****. Roger Owens, *** Highland Av, Mansfield,Oh ***** Thank you
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Ticketmaster

Customer service issue
Reported by GetHuman923147
Jul 27th, 2018 - 10 mons ago
I have an issue with Ticketmaster too
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Seen by 5 customers so far
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Timeline
GetHuman923147 started working on this issue
Jul 27th, 2018 6:30pm