Hi, *my partner and I ordered tickets for the wireless festival however they have been...

GetHuman846993's customer service issue with Ticketmaster from July 2018

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The issue in GetHuman846993's own words
Hi, *my partner and I ordered tickets for the wireless festival however they have been stolen and they was a gift. and because we have been told the only way we can get them is if we go to londons wireless box office and we cant, please could we have a new set of tickets before Saturday as they was a gift. please could you get back to me or I would like a refund because I cant waste money like this. thankyou! also my order number is ********
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Ticketmaster

Customer service issue
Reported by GetHuman846993
Jul 3rd, 2018 - a yr ago
I have an issue with Ticketmaster too
Fixed
Seen by 5 customers so far
Similar issue to 998 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman846993 started working on this issue
Jul 3rd, 2018 7:19pm
GetHuman846993 indicated the issue is not fixed yet.
Jul 4th, 2018 9:23pm
GetHuman846993 indicated the issue is not fixed yet.
Aug 13th, 2018 6:30pm