I ordered * pearljam tickets from ticketmaster.it for the show in Rome being held on th...

GetHuman786713's customer service issue with Ticketmaster from June 2018

3 views
 | 
756 similar
 | 
0 following
Help with my Ticketmaster issue
Next: our robot will wait on hold for GetHuman786713 to get a Ticketmaster rep on the line!
Always use the GetHuman Phone tocall Ticketmaster. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman786713's own words
I ordered * pearljam tickets from ticketmaster.it for the show in Rome being held on the **th June. These tickets were purchased in mid-December and were supposed to be delivered by courier for which i paid extra. I never got any notice that my tickets were dispatched or any tracking number however on my account it said that they were. I have been contacting customer support by email (no other option) on a weekly basis for * months now to try and resolve this issue. I send in a signed decleration as they requested and have got nowehere. i keep receiving the same email saying that they are sorry for the inconvenience but it is a long process. The show is now less than two weeks away. I am flying to Rome from Malta and would not have done so if it were not for this show. No one has confirmed whether we will have our tickets or be reinbursed or anything. I am extremely frustrated. Can you help?
GetHuman786713 did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman786713 fixed the problem
We are waiting for GetHuman786713 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ticketmaster email you?
This email address isn't valid
Follow this issue
See how GetHuman786713 fixes it.
This email address isn't valid

Ticketmaster

Customer service issue
Reported by GetHuman786713
Jun 15th, 2018 - 9 mons ago
I have an issue with Ticketmaster too
Not resolved
Seen by 3 customers so far
Similar issue to 756 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman786713 started working on this issue
Jun 15th, 2018 9:14am
GetHuman786713 shared this issue with friends on Facebook
Jun 15th, 2018 9:17am