Myself and my wife tried to book * ticket for Queen on the *th July **** at Marley Park...

GetHuman-declancl's customer service issue with Ticketmaster from June 2018

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The issue in GetHuman-declancl's own words
Myself and my wife tried to book * ticket for Queen on the *th July **** at Marley Park,Dublin last Saturday night.*During the booking,it timed out and we were told to start the booking again.*This we did but your company has charged us twice.*We have spent * days trying to contact your awful customer service but we cant get to speak to anybody.*What company tells customers to redial a different number which is the same number that you are currently dialling.*We now request a refund of one of the payments that wasfraudently taken from our credit card.**The booking references are,***-******UK**&***-******UK*.**Failing an immediate refund,we will be issuing legal proceedings against your company.**Regards.
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Ticketmaster

Customer service issue
Reported by GetHuman-declancl
Jun 5th, 2018 - a yr ago
I have an issue with Ticketmaster too
Fixed
Seen by 7 customers so far
Similar issue to 241 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman-declancl started working on this issue
Jun 5th, 2018 5:49pm
GetHuman-declancl indicated the issue is not fixed yet.
Jun 5th, 2018 7:45pm
GetHuman-declancl indicated the issue is not fixed yet.
Jun 5th, 2018 7:46pm
GetHuman-declancl indicated the issue is not fixed yet.
Jun 6th, 2018 12:09am
GetHuman-declancl indicated the issue is not fixed yet.
Jun 6th, 2018 1:16am
GetHuman-declancl indicated the issue is not fixed yet.
Jun 6th, 2018 4:09pm