Bought tickets to Escape to Margaritaville on Broadway for next Sa****ay, thought it wa...

GetHuman-irvines's customer service issue with Ticketmaster from June 2018

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Before contacting them, items GetHuman-irvines may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
GetHuman-irvines's next move: have a Ticketmaster rep call.
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The issue and preferred resolution, in GetHuman-irvines's own words:
Bought tickets to Escape to Margaritaville on Broadway for next Sa****ay, thought it was evening...bought matinee. Need to change to evening please!
I trust that Ticketmaster will make this right and come up with a resolution that is fair.
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Ticketmaster

Customer service issue
Reported by GetHuman-irvines
Jun 3rd, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-irvines started working on this issue
Jun 3rd 7:13pm