I bought * tickets to Supercopa Espana to be held Aug **, ****. Ticketbis informed me...
GetHuman910743's customer service issue with Ticketbis from July 2018
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The issue in GetHuman910743's own words
I bought * tickets to Supercopa Espana to be held Aug **, ****. Ticketbis informed me by email that the venue has changed from Spain to Morocco. I will not be able to attend the event and would like to resell my tickets on their website, however they themselves have not yet sent me the tickets. I would like ticketbis to list these tickets for me at the price they sold them to me and if they sell, send me the money so I can offset the charge they already made to my credit card.
GetHuman910743 did not yet indicate what Ticketbis should do to make this right.
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How GetHuman910743 fixed the problem
I simply explained that due to change in n venue, I could no longer attend the event. They were very understanding and confirmed that I will have my money refunded. I am currently waiting for the refund.
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