I bought * tickets to Supercopa Espana to be held Aug **, ****. Ticketbis informed me...

GetHuman910743's customer service issue with Ticketbis from July 2018

Help with my Ticketbis issue
The issue in GetHuman910743's own words
I bought * tickets to Supercopa Espana to be held Aug **, ****. Ticketbis informed me by email that the venue has changed from Spain to Morocco. I will not be able to attend the event and would like to resell my tickets on their website, however they themselves have not yet sent me the tickets. I would like ticketbis to list these tickets for me at the price they sold them to me and if they sell, send me the money so I can offset the charge they already made to my credit card.
GetHuman910743 did not yet indicate what Ticketbis should do to make this right.
I have an issue with Ticketbis too
How GetHuman910743 fixed the problem
I simply explained that due to change in n venue, I could no longer attend the event. They were very understanding and confirmed that I will have my money refunded. I am currently waiting for the refund.
Please help with my Ticketbis issue
Do you have a customer issue as well?
We can help you get Ticketbis's attention and get better help faster. Tap below to get started.
Having Ticketbis issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ticketbis

Customer service issue
Reported by GetHuman910743
Jul 24th, 2018 - 10 mons ago
I have an issue with Ticketbis too
Fixed
GetHuman910743 shared how to fix
Seen by 8 customers so far
Similar issue to 95 others
0 customers following this
Items needed
Name on the account
Order number
Email address on the account
Date of birth
Timeline
GetHuman910743 started working on this issue
Jul 24th, 2018 2:11am
GetHuman910743 indicated the issue is not fixed yet.
Jul 24th, 2018 2:27pm
GetHuman910743 indicated the issue is not fixed yet.
Jul 24th, 2018 2:28pm
GetHuman910743 confirmed the issue is fixed. Hooray!
Jul 25th, 2018 5:39pm