Tickets for World Cup match France v Denmark in Moscow order number *****V*K*M** are to...

GetHuman817304's customer service issue with Ticketbis from June 2018

Help with my Ticketbis issue
Tickets for World Cup match France v Denmark in Moscow order number *****V*K*M** are to be delivered to me in Moscow but they won’t get me details of how or where I can pick tickets up as they tried to deliver to an apartment in Moscow but was wrong one. I have given them my mobile number but heard nothing.
I trust that Ticketbis will make this right and come up with a resolution that is fair.
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Ticketbis

Customer service issue
Reported by GetHuman817304
Jun 25th, 2018 - 2 mons ago
I have an issue with Ticketbis too
Fixed
Seen by 9 customers so far
Similar issue to 87 others
0 customers following this
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Timeline
GetHuman817304 started working on this issue
Jun 25th 6:17am
GetHuman817304 indicated the issue is not fixed yet.
Jun 25th 6:20am
GetHuman817304 indicated the issue is not fixed yet.
Jun 25th 9:27am
GetHuman817304 indicated the issue is not fixed yet.
Jun 25th 2:59pm
GetHuman817304 indicated the issue is not fixed yet.
Jun 26th 10:03am