I sold a ticket yesterday for West Brom - Tottenham on the *th of May. Ticketbis told m...

GetHuman-loicmic's customer service issue with Ticketbis from April 2018

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The issue in GetHuman-loicmic's own words
I sold a ticket yesterday for West Brom - Tottenham on the *th of May. Ticketbis told me to wait for the sale confirmation to deliver the ticket. I received the confirmation today (*****) at **:** but in the same mail they told me that I had to deliver it before the *****, which is obviously the very same day. Otherwise the purchase would be cancelled. It would be completely unfair for both the buyer and I to see the cancellation of the ticket as I'm ready to deliver or give it as soon as possible. THus I really need to talk with TicketBis team to sort this situation out.
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Ticketbis

Customer service issue
Reported by GetHuman-loicmic
Apr 30th, 2018 - a yr ago
I have an issue with Ticketbis too
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Seen by 5 customers so far
Similar issue to 166 others
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Timeline
GetHuman-loicmic started working on this issue
Apr 30th, 2018 4:34pm
GetHuman-loicmic indicated the issue is not fixed yet.
Apr 30th, 2018 5:54pm
GetHuman-loicmic confirmed the issue is fixed. Hooray!
May 4th, 2018 5:35pm